Vol. 16 No. 1 (2016)

• Editorial

  Lucila Maria de Souza Campos, Enzo Morosini Frazzon

  1-2

  • PDF (Português (Brasil))
  • PDF

  DOI: https://doi.org/10.14488/1676-1901.v16i1.2384

Papers

• Effects of priority rules for production scheduling on complex industrial systems

  Helio Yochihiro Fuchigami, João Vitor Moccellin

  3-25

  • PDF (Português (Brasil))
  • ♪ÁUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v16i1.1720

• Critical success factors and sustainability criteria in the organizational change management: a case study in a chemical and petrochemincal company

  Paulo André Souto Mayor Reis, Fernando Gonçalves Amaral

  26-48

  • PDF (Português (Brasil))
  • ♪ÁUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v16i1.1840

• MCDA-C model for trade marketing performance evaluation: an illustrated case in the pharmaceutical sector

  André Andrade Longaray, Leonardo Ensslin, Sandra Ensslin, Ademar Dutra, Paulo Roberto da Silva Munhoz

  49-76

  • PDF (Português (Brasil))
  • ♪ÁUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v16i1.1885

• Maintenance strategy and availabity increasing of a gas compression station in the oil industry

  Nilis Adriano dos Santos, Miguel Afonso Sellitto

  77-103

  • PDF (Português (Brasil))
  • ♪ÁUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v16i1.1905

• An assessment of performance indicators of higher education teaching quality

  Cleina Yayoe Okoshi, Elias Hans Dener Ribeiro da Silva, Edson Pinheiro de Lima, Edelmi Marcelo Kruger, Ângelo Márcio Oliveira Sant´Anna, Sergio Eduardo Gouvêa da Costa, Wesley Vieira da Silva, Paulo Sergio Macuchen Nogas

  104-125

  • PDF (Português (Brasil))
  • ♪ÁUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v16i1.1934

• Analyzing the relationship between perceived justice and satisfaction after service failures: a case study in a telecom company

  Marcus Augusto Vasconcelos Araújo, Marcos André Mendes Primo, Jamille Queiroz Leite

  126-150

  • PDF (Português (Brasil))
  • ♪ÁUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v16i1.2031

• Measuring high value skills level

  David Brandão Gonzaga, Jorge Muniz Júnior

  151-181

  • PDF (Português (Brasil))
  • ♪ÁUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v16i1.2040

• Evaluation of accidents indicators as ergonomic intervention proposition in a chicken slaughterhouse

  Fabiano Takeda, Eugenio Andrés Díaz Merino, Giselle Schmidt Alves Díaz Merino, Antonio Pereira Renato Moro, Natalia Fonseca Dias

  182-209

  • PDF (Português (Brasil))
  • ♪ÁUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v16i1.2075

• Application of queuing theory in banking services

  Vitor Costa de Lima, Rosley Anholon, Izabela Simon Rampasso, Osvaldo Luiz Gonçalves Quelhas

  210-241

  • PDF (Português (Brasil))
  • ♪ÁUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v16i1.2086

• The influence of production engineering in health care services: a bibliometric study focused on operational techniques

  Maria Cecília Nascimento Rodrigues, Matheus Nunes de Lima Providello, Raoni Barros Bagno

  242-262

  • PDF (Português (Brasil))
  • ♪ÁUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v16i1.2088

• Life quality and occupational stress in prisons workers

  Aurea Luzia Carvalho Fernandes, Valéria Lira de Sousa, André Luiz Dantas Bezerra, Larissa de Araújo Batista Suárez, Vandezita Dantas de Medeiros Mazzaro, Monica de Andrade, Milena Nunes Alves de Sousa

  263-277

  • PDF (Português (Brasil))
  • ♪ÁUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v16i1.2095

• Proposal of lead time reduction in the thermoelectric products line of a small company in the State of Sao Paulo

  Fernanda Veríssimo Soulé, Ana Beatriz Lopes Françoso, Luana Bonome Message Costa, Tatiana Kimura Kodama, Nayara Cristini Bessi, Luís Schiavon, Moacir Godinho Filho

  278-312

  • PDF (Português (Brasil))
  • ♪ÁUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v16i1.2138

• Management of barriers to lean production implementation: a study in the automotive sector

  Filipe de Almeida Copetti, Tarcisio Abreu Saurin, Marlon Soliman

  313-341

  • PDF (Português (Brasil))
  • ♪ÁUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v16i1.2157

• Innovation in product design as a factor for reducing logistic and production costs

  Luciana Fighera Marzall, Lucas Almeida dos Santos, Leoni Pentiado Godoy

  342-365

  • PDF (Português (Brasil))
  • ♪ÁUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v16i1.2168

• Value stream mapping and simulation for implementation of lean manufacturing practices in a footwear company

  Danilo Felipe Silva de Lima, Paulo Guilherme de França Alcantara, Luciano Costa Santos, Liane Márcia Freitas Silva, Ricardo Moreira da Silva

  366-392

  • PDF (Português (Brasil))
  • ♪ÁUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v16i1.2183