Vol. 12 No. 1 (2012)

• Editorial

  Enzo Morosini Frazzon

  1

  • Editorial (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v12i1.1245

Papers

• Six sigma: program characteristics in eleven companies located in the metropolitan region of Porto Alegre

  Jaqueline Terezinha Martins Correa Rodrigues, Liane Werner

  2-22

  • ARTIGO (Português (Brasil))
  • ♪AUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v12i1.583

• Back belts in occupational setting: what are the evidences?

  João Marcos Bernardes, Antonio Renato Pereira Moro

  23-45

  • ARTIGO (Português (Brasil))
  • ♪AUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v12i1.694

• Benefits of the implementation and use of a warehouse management system in a distribution center

  Alexsander Machado, Miguel Afonso Sellitto

  46-72

  • ARTIGO (Português (Brasil))
  • ♪AUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v12i1.734

• Architecture proposal for the use of QR code in supply chain management

  Dalton Matsuo Tavares, Stella Jacyszyn Bachega, Glauco Augusto de Paula Caurin

  73-90

  • ARTIGO (Português (Brasil))
  • ♪AUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v12i1.738

• Quality function deployment (QFD) in the development of training projects: an exploratory study for service

  Francisco José Dias Junior, Jorge Muniz Junior, Fernando Antônio Elias Claro, Davi Noboru Nakano

  91-118

  • ARTIGO (Português (Brasil))
  • ♪AUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v12i1.744

• Setup time reduction in pvc boots production through smed technique

  Amanda Herculano da Costa, Jeane de Fátima Gomes de Lima, Maria de Lourdes Barreto Gomes

  119-132

  • ARTIGO (Português (Brasil))
  • ♪AUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v12i1.770

• Competitive priorities for service operations strategy: an analysis of the perceived-value criteria of a fitness center

  Luciano Costa Santos, Cláudia Fabiana Gohr, Gregorio Varvakis

  133-158

  • ARTIGO (Português (Brasil))
  • ♪AUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v12i1.837

• Performance measurement for product lifecycle management: a systemact literature review

  Fernando Fonseca, Henrique Rozenfeld

  159-184

  • ARTIGO (Português (Brasil))
  • ♪AUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v12i1.853

• Application of integer programming on logistics solution for load transportation: the solver tool and its limitations in the search for the optimal solution

  Ricardo França Santos, Eugênio Correa Souza Junior, Marco Aurélio Carino Bouzada

  185-204

  • ARTIGO (Português (Brasil))
  • ♪AUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v12i1.866

• Analysis for grouping of factors of performance of technology-based enterprise in incubators: study of the incubators of the State of Santa Catarina

  Pedro Paulo Andrade Júnior

  205-228

  • ARTIGO (Português (Brasil))
  • ♪AUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v12i1.868

• Evaluation of energy efficiency in buildings and their relationship with their building materials

  Carine Cristiane Machado Urbim Pasa, Leandro Antonio Pasa, Aldo Braghini Junior, Samuel Nelson Melegari de Souza

  229-247

  • ARTIGO (Português (Brasil))
  • ♪AUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v12i1.873

• Quality assessment in lan houses through the adaptation of the servqual instrument

  Tiago José Menezes Gonçalves, Mischel Carmen Neyra Belderrain

  248-268

  • ARTIGO (Português (Brasil))
  • ♪AUDIO♪ (Português (Brasil))

  DOI: https://doi.org/10.14488/1676-1901.v12i1.882