A competitive criteria-based model for assessing supply chain performance

Authors

  • Diego Vinícius Souza de Souza UFRGS
  • Francisco José Kliemann Neto UFRGS
  • Michel José Anzanello UFRGS

DOI:

https://doi.org/10.14488/1676-1901.v12i3.976

Keywords:

Performance measurement. Supply Chain management. Performance indices. Manufacturing Systems.

Abstract

In the highly competitive market, companies are required to focus on efficiency within and outside the organization. Performance measures must be able to evaluate the entire organization instead of a limited number of processes. This paper suggests a method to evaluate supply chain performance using competitive criteria. We first group several performance indices into clusters associated to several competitive criteria, and then order those indices using the Analytic Hierarchy Process (AHP). A consolidated index for measuring the company’s performance is obtained by means of the Preference Function. The proposed method enables a critical analysis on both aggregated and disaggregated senses. We illustrate the proposed method on 4 logistics companies in a steel company.

Downloads

Download data is not yet available.

Author Biography

Michel José Anzanello, UFRGS

Possui graduação em Engenharia Química pela Universidade Federal do Rio Grande do Sul (2001), mestrado em Engenharia de Produção pela Universidade Federal do Rio Grande do Sul (2004) e doutorado em Engenharia Industrial e de Sistemas pela Rutgers-The State University of New Jersey (2009). Atualmente é professor adjunto do Departamento de Engenharia de Produção e Transportes da Universidade Federal do Rio Grande do Sul. Atua como editor do periódico Produto & Produção (UFRGS) e como revisor dos periódicos Chemometrics and Intelligent Laboratory Systems, International Journal of Production Research, Production Planning & Control, Gestão e Produção (UFSCar), Produção (USP) e Produto & Produção, entre outros. Tem experiência na área de Engenharia de Produção, com ênfase em planejamento, projeto e controle de sistemas de produção, controle multivariado de processo e análise por curvas de aprendizado. Sua pesquisa vem sendo publicada nos periódicos Chemometrics and Intelligent Laboratory Systems, Food Quality & Preference, International Journal of Production Research, Production Planning and Control, Revista Produção e Gestão & Produção, entre outros.

Downloads

Published

2012-08-30

How to Cite

de Souza, D. V. S., Kliemann Neto, F. J., & Anzanello, M. J. (2012). A competitive criteria-based model for assessing supply chain performance. Revista Produção Online, 12(3), 756–778. https://doi.org/10.14488/1676-1901.v12i3.976

Issue

Vol. 12 No. 3 (2012)

Section

Papers

License

The Journal reserves the right to make spelling and grammatical changes, aiming to keep a default language, respecting, however, the style of the authors.

The published work is responsibility of the (s) author (s), while the Revista Produção Online is only responsible for the evaluation of the paper. The Revista Produção Online is not responsible for any violations of Law No. 9.610 / 1998, the Copyright Act.

The journal allows the authors to keep the copyright of accepted articles, without restrictions


 
This work is licensed under a Creative Commons License .