Scope management in web application projects

Abstract

Software projects are subjected to certain risks and uncertainties, especially those that include Web applications, due to the fact that market competition aims to have electronic and virtual services available in a shorter and shorter period of time (also known as “Internet timing”). Another critical factor relates to the focus to be adopted into the management of Web application projects – should technology or business process be emphasized? This fact produces some difficulties in the acceptance of the software by the customer. This problem could be minimized by appropriate management of the project scope from its earliest phases (conception and planning). The article will present an approach that can be utilized on the management of Web applications projects for the minimization of uncertainties and risks when defining scope. A comparative and critical analysis will be carried out among several instruments and techniques that can be utilized on the definition of scope and priorities such as: QFD, Business Process Modeling and Partitioning. Key-words: Project Management, Scope Management, Web applications, QFD.