Fuel logistics and data envelopment analysis: performance evaluation of a gas station enterprise network from Alto Paranaíba and triângulo mineiro

Abstract

The aim of this paper involves evaluating the performance of fuel-flow processes of an enterprise network consisting of eight gas stations, located in the region of Triangulo Mineiro and Alto Paranaiba, through the application of Data Envelopment Analysis (DEA) technique. To achieve it, the efficiency was calculated by applying the CCR model with output orientation and, therefore, secondary data were used considering the years of 2012 and 2013. The research method used was the quantitative, with a brief complement of the qualitative research, and exploratory research approach; interviews were conducted without the use of a formalized questionnaire, via professional conversations. The results show that it is necessary to emphasize that only three of the eight DMUs have reached the efficient frontier, that is, 2 and 4, in 2012, and 2 and 6, in 2013. In this context, it may be observed, therefore, important evidences that the location of the DMUs, and also their sizes, not necessarily influence on the efficiency, but rather on the volume handled.