Analysis of lead time in logistics processes of a flower retailer network
DOI:
https://doi.org/10.14488/1676-1901.v16i4.2253Keywords:
Quick Response Manufacturing. Manufacturing Critical-path Time. Flower Market. Transport.Abstract
The flower market in Brazil needs restructuring to be able to offer delicate products with higher quality for the consumer. This restructuring will allow the flowers reach the customer faster and with longer durability. The aim of this study was to analyze the lead time of logistics processes of a flower retailer network with headquarters in Campinas/SP using the tool Manufacturing Critical-path Time of the Quick Response Manufacturing approach. We also use the tools Flowchart, Value Stream Map, Ishikawa Diagram and Brainstorming. The collected data related to the operations processing times showed characteristics of logistics processes involved in the distribution of raw material, from its acquisition to delivery at each branch office. At the end of the research was possible to propose changes in the shopping places of flowers and distribution mode to stores, simulating the reduction in the lead time of approximately 80%.
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