Use of erp systems as antecedent of (inter)organizational efficiency and effectiveness: a study in strategic dimensions in small and medium sized enterprises

Authors

  • Renato Borges Fernandes Centro Universitário de Patos de Minas - UNIPAM
  • Luiz Marcelo Antonialli Universidade Federal de Lavras - UFLA
  • Custódio Genésio da Costa Filho Universidade Federal de Viçosa - UFV
  • Ronaldo Pereira Caixeta Centro Universitário de Patos de Minas - UNIPAM

DOI:

https://doi.org/10.14488/1676-1901.v15i4.1954

Keywords:

Information system. Enterprise resource planning. Corporate strategy. Small and medium sized enterprises. Partial least squares (PLS).

Abstract

This study aimed to analyze the impact of the use of ERP systems on organizational efficiency and effectiveness and inter-organizational efficiency of small and medium enterprises in Patos de Minas County. Using a survey adapted from Saccol et al. (2004), the study evaluated the strategic dimensions of customers and consumers, suppliers, market and competitive rivalry and their relationship to organizational efficiency and effectiveness and inter-organizational efficiency, all of which aided by ERP systems. The results showed slight positive relationship in explaining the organizational efficiency and effectiveness and a little higher in inter-organizational efficiency. It is concluded that ERP systems have low relevance to the strategic aspects on small and medium enterprises, confirming the thesis of the need to maturity in the use of information systems to extract strategic benefits.

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Published

2015-12-15

How to Cite

Fernandes, R. B., Antonialli, L. M., Costa Filho, C. G. da, & Caixeta, R. P. (2015). Use of erp systems as antecedent of (inter)organizational efficiency and effectiveness: a study in strategic dimensions in small and medium sized enterprises. Revista Produção Online, 15(4), 1351–1376. https://doi.org/10.14488/1676-1901.v15i4.1954

Issue

Vol. 15 No. 4 (2015)

Section

Papers

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