Reliability assessment of a manual-based procedure towards learning curve modeling and fmea analysis

Authors

  • Gustavo Rech UFRGS
  • Michel J. Anzanello UFRGS
  • Camila Costa Dutra UFRGS

DOI:

https://doi.org/10.14488/1676-1901.v13i3.1070

Keywords:

Learning Curves. FMEA. Distribution Centers. Drugs.

Abstract

Separation procedures in drug Distribution Centers (DC) are manual-based activities prone to failures such as shipping exchanged, expired or broken drugs to the customer. Two interventions seem as promising in improving the reliability in the separation procedure: (i) selection and allocation of appropriate operators to the procedure, and (ii) analysis of potential failure modes incurred by selected operators. This article integrates Learning Curves (LC) and FMEA (Failure Mode and Effect Analysis) aimed at reducing the occurrence of failures in the manual separation of a drug DC. LCs parameters enable generating an index to identify the recommended operators to perform the procedures. The FMEA is then applied to the separation procedure carried out by the selected operators in order to identify failure modes. It also deployed the traditional FMEA severity index into two sub-indexes related to financial issues and damage to company´s image in order to characterize failures severity. When applied to a drug DC, the proposed method significantly reduced the frequency and severity of failures in the separation procedure.

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Author Biography

Michel J. Anzanello, UFRGS

Possui graduação em Engenharia Química pela Universidade Federal do Rio Grande do Sul (2001), mestrado em Engenharia de Produção pela Universidade Federal do Rio Grande do Sul (2004) e doutorado em Engenharia Industrial e de Sistemas pela Rutgers-The State University of New Jersey (2009). Atualmente é professor adjunto do Departamento de Engenharia de Produção e Transportes da Universidade Federal do Rio Grande do Sul. Atua como editor do periódico Produto & Produção (UFRGS) e como revisor dos periódicos Chemometrics and Intelligent Laboratory Systems, International Journal of Production Research, Production Planning & Control, Gestão e Produção (UFSCar), Produção (USP) e Produto & Produção, entre outros. Tem experiência na área de Engenharia de Produção, com ênfase em planejamento, projeto e controle de sistemas de produção, controle multivariado de processo e análise por curvas de aprendizado. Sua pesquisa vem sendo publicada nos periódicos Chemometrics and Intelligent Laboratory Systems, Food Quality & Preference, International Journal of Production Research, Production Planning and Control, Revista Produção e Gestão & Produção, entre outros.

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Published

2013-03-02

How to Cite

Rech, G., Anzanello, M. J., & Dutra, C. C. (2013). Reliability assessment of a manual-based procedure towards learning curve modeling and fmea analysis. Revista Produção Online, 13(3), 873–892. https://doi.org/10.14488/1676-1901.v13i3.1070

Issue

Vol. 13 No. 3 (2013)

Section

Papers

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