[1]
Silva, S.M., Neves, S.M., Carvalho, H.D. and Oliveira, C.H. de 2019. Service quality evaluation: an analysis of the students perception of a higher education institution. Revista Produção Online. 19, 2 (Jun. 2019), 722–758. DOI:https://doi.org/10.14488/1676-1901.v19i2.3264.